Ocves
Placemats and Coasters Sets of 4
Placemats and Coasters Sets of 4
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- 30-day Return
- Safe & Secure Checkout
- Customer Support
- High Quality Materials---Our placemats are made from Environmental protection PU leather material instead of real leather which is strong and durable, The placemats not only effectively protect your table from scratches and stains, It also extends the life of the dining table in an environmentally friendly and practical way.
- Oil Edge Design---Our placemats use the stitched oil edge sealing design, have good quality and prolong the service life of the product itself. no deformation, no bending, no warping, you can twist and turn them as you like. We grant a one years guarantee on the product on the date of purchase. However, this guarantee does not cover damage due to improper use, normal wear or use.
- Easy to Clean and Store---Our Leather place mats are easy to clean. When the table mat gets dirty, it will be spotless after a few wipes. They are waterproof, oil-proof and protect your glass or wood table from scratches, stains and splashes. roll up to store it away, flatten when needed to be used. They ensure a clean and comfortable dining environment.
- Good Heat Resistance---Table mats are heat resistant, wear-resistant and durable for everyday use. It’s an eco-friendly for dining table and Kitchen accessory, the heat-resistant temperature of the place mat is up to 80 ° C.
- Elegant Decoration---The placemats can be used in a variety of environments, such as: dining tables, in the kitchen, in business offices and at parties, which not only protect your table, but also represent an elegant decoration for your home.
UK stock available, 2 - 4 business days to deliver to UK customers.
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Shipping
Shipping
Thank you for choosing OCVES for your shopping needs. We are committed to providing you with the best possible shipping experience. Please review our comprehensive shipping policy below:
1. Order Processing:
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Order Placement:
- Orders can only be placed through our online website. We do not process orders via email or phone. For large bulk orders, please reach out to our customer service for personalized assistance.
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Processing Time:
- Upon receiving an order, our team will initiate processing within 1-2 business days in most cases.
- You will receive an email notification once your order is processed.
2. Shipping Fees:
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Standard Delivery Service:
- We exclusively offer standard delivery service.
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Shipping Cost:
- The shipping cost is calculated based on the order's weight, quantity, and shipping address.
- Fees will be automatically generated during checkout after entering your shipping address.
3. Delivery Time:
- UK:
- Processing Time: 1-2 business days
- Delivery Time: 2-4 Days from UK warehouse，10-14 days from warehouse outside UK
- Shipping Cost: £2.99 (Delivered from UK warehouse), £4.2 - £ 14.2 delivered from warehouse outside UK
- Free Shipping: Orders exceeding £50
- Europe:
- Processing Time: 2-3 business days
- Delivery Time: 5 -14 Days
- Shipping Cost: ＄4.5 - ＄14.5
- US & Worldwide:
- Processing Time: 2-3 business days
- Delivery Time: 10 -14 Days
- Shipping Cost: ＄4.5 - ＄14.5
4. Order Shipment:
- We use reliable shipping carriers to ensure the safe and timely delivery of your order.
- Tracking information will be provided once your order has been dispatched.
5. Order Cancellation:
- If you wish to cancel your order, please notify us within 6 hours of placing the order.
- Orders cannot be canceled after this timeframe.
6. Important Note:
- While we strive to meet our estimated delivery times, please be aware that they may be subject to unforeseen circumstances such as bank holidays, local festivals, or events beyond our control, like strikes or other disruptions in the shipping process.
- Please note that we don't charge VAT for international orders, any additional customs duties, taxes, or fees incurred for international shipments are the responsibility of the customer.
If you have any questions or concerns regarding our shipping policy, please feel free to contact our customer support team at info@ocves.co.uk. Happy shopping!
Return
Return
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at info@ocves.co.uk. Please note that returns will need to be sent to the following address: OCVES, Safestore, 141 Garth Road, Morden SM4 4LG
You will be responsible for paying for your own shipping cost for returning your item. Shipping costs are non-refundable. If you recieved a refund, the cost of returning shipping will be deducted from your refund.
If the return is due to a product defect or a seller's responsibility, the seller is responsible for covering the return shipping costs. In such cases, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at info@ocves.co.uk.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at info@ocves.co.uk.
